The censhare Digital Experience Platform pools all marketing and communications content within one information-centric system and a consistent user interface. The best of breed applications for Collaboration, DAM, PIM, Omnichannel CMS and MRM allow to create relevant digital experiences from real-time information. More than 150 companies, like Dyson, GoPro, Hearst, Kohl's, Serviceplan, Migros, Rewe, Swiss Re and Vitra are using censhare on a daily basis.
Do you enjoy complex software solutions and consider yourself to be a qualified point of contact for both analytical and administrative tasks? Is ensuring the long-term and sustainable performance of applications an exciting challenge for you?
If you would enjoy shaping the growth of a dynamic company with international operations, an exciting challenge awaits you.
For our headquarters in Munich, we are looking, for the next possible date, for you as:
IT Backend Specialist (m/f)
What awaits you as IT Backend Specialist at censhare?
In this role, you will be the interface providing customer service assistance to our customers and partners in Germany and abroad. You will also assist your colleagues with IT issues that are related to our product.
In addition, you will be the in-house interface for our Project and Development department at our headquarters in Munich.
You will also be working closely with customer service staff in the USA and India.
Your job as IT Backend Specialist
• Installing, configuring and updating our censhare application
• Ensuring the operation of our application in our data centres (SaaS), in-house installations, customer installations and installations in AWS and on a VMware basis
• Communicating with customers and partners for support and consulting purposes
• Deriving sizing and architecture recommendations
• Installing, updating, backing up and restoring Oracle and PostgreSQL databases
• Troubleshooting and performance analyses of our application, databases, the network structure and operating systems
We will also offer you an ITIL Foundation training and the LPIC1 certification so that you can familiarise yourself with your new role in the best possible way.
Your profile as IT Backend Specialist
• You have at least three years’ experience in the areas described above
• You have sound knowledge of at least one Linux or Unix operating system (concept, commands, package management, Bash and scripting)
• You have at least basic skills in Oracle or PostgreSQL, SQL and virtualisation (VMware)
• Sound knowledge in dealing with network security and services, such as DNS, DHCP, NFS, TCP/IP in general
• You have a very strong command of written and spoken English and good communication skills in German (written and spoken)
• You are responsible, reliable and can work independently
• You have an analytical mindset and enjoy solving complex problems
It is a plus if you dispose over
• Sound knowledge of Amazon Cloud
• Experience with Nagios/Icinga
• Experience with Ansible and Docker
• You are familiar with ITIL and DevOps
• Our corporate culture is distinguished by its friendly solidarity and the respectful manner with which we treat one another – we are a great team, keen on celebrating success together.
• We count on flat hierarchies and quick decision-making channels and every employee has the possibility to contribute to the company’s development via monthly pulse surveys and our Circles initiative, which allows our employees from any department to get involved with any project which sparks their interest.
• You can find a large scope for personal and professional development. Aside from the annual development dialogue with your manager, by using a dedicated tool you are able to give and request feedback from anybody at any time.
• We offer flexible working hours and the possibility of home office.
• With our Gympass membership packages, there is something for fitness enthusiasts and sauna lovers alike.
• Last but not least: hot and cold refreshments as well as fruit are available free of charge, and our own cook pampers our employees by providing a delicious lunch!